Synanetics Case Study Yorkshire & Humber Care Record


Yorkshire & Humber Care Record

Yorkshire & Humber Care Record (YHCR) is a programme which supports the region’s vision to connect care to improve people’s lives. It does this by joining up health and care records to provide the right information, to the right person, at the right time to improve the health and wellbeing of people across the region, safely and securely.

By securely connecting health and care organisations, the YHCR ensures that real time data is available to clinical and care staff involved in a person’s care, and also helps us understand health and care needs and how they are likely to change in the future.


The team at Synanetics have been technical advisors from the beginning, ensuring the region recognised as one of five Local Health and Care Record Examplars awarded by NHS England.

We have designed a unique technical architecture for sharing records where control of data is retained by the organisations that create it. We have developed the cloud hosted open standards software which allows participants in the Yorkshire and Humber Care Record to interact with each other and share data safely, securely, legally, and where appropriate, with the consent of the patient.

Our team works as an extension to the client team to operate, support and deploy the capabilities that have been created across more than 70 major health and care organisations and a population of 5.8m people.


Synanetics has been instrumental in the huge successes we are experiencing both across Yorkshire and Humber but also Leicester, Leicestershire and Rutland. The team works hand in hand both with the central YHCR team, the digital leads within the relevant Integrated Care Systems to support the individual organisations that are onboarding.

Lee Rickles, CIO & Programme Director of the Yorkshire and Humber Care Record






  • One of the world’s most extensive implementation of a FHIR based care record enabling data sharing between GPs, acute trusts, local authorities, community services and mental health services.
  • Current participants include 11 acute trusts, 4 community and mental health trusts, 3 councils, 2 ambulance services and 100s of GP practises with participation growing every month
  • An open source FHIR appliance which achieve comprehensive FHIR compliance
  • An innovative open source user interface framework which enables blending of user interface functionality from different vendors built in different technologies
  • An anywhere to anywhere service booking system allows care providers to publish their services and receive bookings from service users and their partners
  • An interoperable data platform that is owned by the NHS and is now supporting other regions achieve transformative information sharing goals.
  • A platform for population health management that draws, in anonymised form, data from the same record that is used for direct care.


  • Timed saved in Emergency Departments due to electronic transfers of care from ambulances
  • Universally available care plans help care provided in accordance with end-of-life wishes and adhering to processes designed by care specialists
  • Reduction in unnecessarily repeated diagnostic testing due to broad access to test results
  • Reduced time spent on referral administration and greater access to patient services
  • Clinical and care staff spend less time chasing information because of widespread sharing of records
  • Improved ability to stratify populations and to target services to patients with highest risk
  • Improved outcomes and experience for patients